Privacy policy
How NDEC AB processes personal data that you submit through the website.
Data controller
NDEC AB (reg. no. 559491-1470), Lund, Sweden, is the data controller. Contact: info@ndec.se.
What data and why
When you send an inquiry or a message we store the details you provide – name, organisation, email, phone, country, message and selected products – in order to answer and handle your request, e.g. to provide a quotation. The legal basis is our legitimate interest in answering and handling inquiries.
Retention
Inquiries that do not lead to business are deleted no later than 24 months after the last contact. Data that belongs to a business transaction is kept for as long as accounting rules require. The data is not sold and is only shared when needed to handle your request, e.g. with the manufacturer for an order.
Recipients
The website and its database run on a server at Loopia AB. Inquiries are also sent to our email, which is handled by Microsoft (Microsoft 365). Both process the data on our behalf.
Cookies and local storage
The website does not use cookies for tracking or marketing. The inquiry and comparison lists, the choice between grid and list view and whether animations are paused are stored only locally in your browser.
Searches
When a search finds nothing, we store the search words, the language and the time – nothing that can identify you – so that we can see what customers are looking for.
Your rights
You have the right to access, correct or erase your data, to restrict its processing and to object to it. Contact us at info@ndec.se. You may also lodge a complaint with the Swedish Authority for Privacy Protection (IMY).